PRE ORDER
PRE ORDER
If you have ordered a PRE-ORDER ITEM, please refer to the product page listing for current pre order shipping dates. Pre-order time frames are not exact, instead these are estimated time frames of dispatch and could be subject to change. Please allow 2-3 business days for dispatch once the pre-order shipment is delivered to us. Once that item is ready to be shipped you will receive your tracking information.
If you have ordered a PRE-ORDER item and an item that is IN-STOCK your order will only ship when your PRE-ORDER ITEM arrives unless you selected and paid for split shipment at checkout.
Pre-orders are unable to be updated or changed once order is complete, sorry for any inconvenience. Please email [email protected] for assistance.
SPLIT SHIPMENT
If you have ordered both pre-order and in-stock items, you have the option to split your shipment while checking out. This allows us to send your in-stock item/s within 2-3 business days and you pre-item/s order within 2-3 business of it’s arrival to our warehouse.
By choosing this option you will incur an additional shipping charge, you can find your relevant country cost below. Please note that if you have multiple pre-order items, these will ship together once all pre-order items arrive.
We are unable to add split shipping to your order once processed, sorry for any inconvenience.
| Australia | NZ | US | UK | European Union | Rest of world | Exception Countries | |
|---|---|---|---|---|---|---|---|
| Split Shipment Fee | 5 | 15 | 15 | 20 | 20 | 30 | N/A - Do not offer split shipping |